Write to us.
One inbox, read by the people who make the thing. No ticket numbers, no chatbot.
An order that's gone wrong
Include your order number and a photo if something arrived damaged or misprinted. Faulty items are replaced or refunded at our cost.
support@pawtagonist.com SheltersNominate a shelter
Tell us who they are, roughly where, and why they should be on next month's ballot. Small and local is what we're looking for.
Nominate one Everything elseSizing, stock, anything
Not sure which size, or whether an edition will come back in stock? Ask. If we don't know, we'll say so.
Ask a questionWhen you'll hear back
Within 24 to 48 business hours. Support is staffed Monday to Friday, 09:00–18:00 CET, and closed at weekends — a message sent on Saturday morning is answered from Monday.
We're a small operation and don't use an automated reply system, so if you've written, you'll get a person. For an existing order, put the order number in the subject line and it'll be found faster.
By post
The address for written correspondence is on your order confirmation. Returns should not be sent there — start a return first and we'll give you the right address.